If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? I also check what's low and order specialty if it's a fast mover. I consider myself to be a strong relationship builder and take pride in my people skills. If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. I am looking forward to getting into the routine of a career again. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. Nice work! Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. You've done well by answering diplomatically. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. 91% said yes. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. Learn more here. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! Your problem-solving approach is fantastic! Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. It sounds like you handled this matter with utmost urgency and great customer care. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. Well done! As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. Dental benefits. You've chosen a powerful example that can help make you a more memorable candidate. We will see how stellar my skills are after that course! Why Do You Think You Are A Good Fit For This Company? ", "No problem. I take the time to listen and reflect back to ensure that I am providing the best care possible. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. I've cleaned up your answer slightly to more successfully deliver your message. "Every day at work, I remind myself that everyone I come across has their struggles. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Reiterate to your interviewer that you are aware of the stressors that come with this role. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. Attire. I have been responsible for maintaining supplies on the general surgery ward for five years. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. We wanted to create a resolution with this person. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. Looking back, had I not stopped to talk so long with the other patient the fall may have been able to be prevented. I was tasked with spearheading a task force. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. The patient, staying because of back surgery, was unable to hit the call button. ", "I have three philosophies when it comes to my work. Write a thank you note or email to all your interviewers. This shows the interviewer that you've done your research and aren't answering vaguely. ", "I am an avid fan of Google alerts!
Top 25 Kaiser Permanente Interview Questions and Answers in 2023 The reason was a computer glitz that held the release of his chemotherapy. I utilized many resources for research, both inside and outside of our organization, and these resources were crucial in our success. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. Health benefits. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. ", "This is a great question. Most interviewers will interpret a cliche response like that as dodging the question. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. They want to know that your passions align well with what Kaiser Permanente is offering. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. This is a great response, and it shows that you truly do care about the people that you come across every day. At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. The staff wanted to start double-booking patient time slots. We are all human with our weaknesses, so don't be afraid to share yours! If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. Are there shared values that you could also mention? I will receive an email with the related information any time there is a major headline about the healthcare industry. Contact us here. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". The challenges are learning how each new hire learns and the best approach to teaching each new hire.". I indulge in the things that make me happy on my time off. One for the clinic, one for me, and one for the patient.
Most Asked Kaiser Permanente Interview Questions and Answers ", "The people on the frontlines of a business are vital to the success of any organization.
Text Message Reminder Program To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Your work history sounds strong, and it seems as though you are very loyal to your work. ", "Once I was filling a prescription for 90 days 90 tablets. This is one of the reasons I have applied with Kaiser Permanente. Discuss with the interviewer what you would expect for compensation if offered this position. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. I make sure the on hands are right for the computer to order what's on auto order. There was not a formal method of teaching IR PAs.
What health systems can learn from Kaiser Permanente: An interview with Also, avoid telling the interviewer that you get along with everyone all the time. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. Definition. In addition to this podcast, I also subscribe to a couple of industry blogs. We will re-assess in December, but it seems to be working very well. Human beings all grow up in different manners and under different philosophies. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. The application opens in early May. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. I really like this answer! This organization includes my scheduling, paperwork, and more. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. Truth is always key, so I will be honest and clear when communicating the news. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. Do you consider yourself a compassionate person? Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. Is this something junior staff can be involved in? ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. "I am a highly detailed person, and I thrive on having a high level of organization in my day. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. ", "I am happy to hear that Kaiser Permanente values long-term relationships. It is not the ideal situation, but I have always adjusted for the good of the team. There is a balance between allowing normal emotion and allowing it to impact your work. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. But her prescription was on troubleshoot, and no one order it. You are responsible for employing over 300 000 professionals, a third of them being nurses and doctors. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. Very nice answer. In my current position, I am not the most persuasive person on our team, but I am highly creative. I had 2 interviews with kaiser received and offer within a week. Written by Ryan Brunner on November 21st, 2021. When I hit my 20's, it was so important to me to learn about other cultures. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. "I once worked in a very difficult environment and toxicity really started with our leader. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. We had a lot of concerns with patients not showing up for appointments when expected. I make sure to practice empathy. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. I would need to be trained in the new procedures. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. When some of my colleagues were down and out regarding the changes, I was always the person to point out the bright side of a new change and I did so through both conversation and action. I'm a good listener, and my coworkers and patients like that about me. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. "I believe I could improve on some technical skills including Excel and Word. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden ", "I'm very interested in clinical research. By consistently rejuvenating in this way, I can give even more energy when I am at work. You must create your own answers, and be prepared for any interview question in any interview. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. Your answer shows the interviewer that you can work well with almost anyone. This is a great start! Strong communication skills are required to be an active leader. ", "I'm a very detailed and organized person. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. We do this by creating interview questions that we think you might be asked. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. Your response makes it clear that you volunteer in your community in various ways. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. If I am unable to understand a team member's personality, I try to be professional and interact in a courteous manner.". What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. I returned to the US just last month and had been actively looking for work the past couple of weeks.