Browse; Login . They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. Click here to get notifications about new complaints of Giant Eagle. We have researched this matter and added thecoupon to the consumers advantage card. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. We use dedicated people and clever technology to safeguard our platform. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. Giant Eagle Grocery - Central Percentum Giant Eagle. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! First off the staff should at least attempt to look busy but there are little ears everywhere. Nothing. I purchased chicken salad Giant Eagle last night, 9-28-18. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. Every single prescription that is filled here is billed wrong. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. 5.0. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed 6930 West Central Ave . Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". I placed an online order on December 23, 2022. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Awful. Waited there another 10 minutes and was told it would be 30 to 45 minutes. I did. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you have been a victim of such, contact a lawyer. The Pharmacist & Staff are very professional & friendly. We have had many cakes from Giant Eagle and never had a problem like this. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. States they care about work-home balance Pro diversity culture This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I have purchased this chicken many times in the past and it was always delicious. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle 261 7008. Then she said I was trying to steal it! One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. An item had part of the label ripped off of it which had the bar code on it. I gave her the substitutions and one additional item. Giant Eagle, Inc. code: [protected] [protected]. Giant Eagle.. Canfield Ohio This is unacceptable. Management was okay in the beginning then it slowly deteriorated, into a $#*! Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! And who in the hell can even see tiny print on the smartphone. As I cant see how I am the only person experiencing this problem. I was told I would hear back in 2 to 3 weeks. I have a family to feed and I am very upset. Overall im frustrated, but I just want my money refunded. 814-734-5036 Giant Eagle Pharmacy. I did so and spoke with 3 representatives and opened up a case. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: [email protected] Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. That's just plain irresponsible and rude. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! We pulled up behind a car and waited 20 minutes! Theres no reason I should be getting the runaround like this from a big company like this. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. His hair looks like it hasn't been washed out combed in MONTHS. We will forward their concerns to the pharmacy and regional leader. Category Food & Beverages. Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Was looking forward to these, I bought them In the past and fell in love with them. I'll have to find another establishment for my future meat needs. Annette S. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. What happened to integrity and company loyalty. The next best thing would be some sort of response just so I know you are aware of my issue. Everyone is so polite and friendly. This is over a $300 charge. Early History. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. This complaint was posted by a verified customer. Wedge-tailed eagle - Wikipedia BBB is here to help. I just came back to Giant pharmacy after being with CVS. Thank-you; Sincerely Rosemary Hiler. DOWNLOAD OPTIONS download 1 file . Thank you. Desired outcome: Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! No printer or internet. I realize that's how it works. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Wide selection of private brand goods. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Called their customer service today. The cherry turnovers had no cherries in them. 108 total complaints in the last 3 years. $#*! We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Well guide you through the process. Learn how the rating is calculated 1 complaint. I don't know what was up her skirt today but it was totally uncalled for. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. It is very challenging to get answers from customer service. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. So I did this time. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. I paid for a SHOWROOM car wash and parts of my car weren't even touched! but 2. Information provided by various external sources. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Companies can ask for reviews via automatic invitations. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Complaints: I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Spacious and very clean store. This is the Lancaster Ohio store. Not even sure it was USDA Choice. This is right after Christmas. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Are u serious?!? Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. Shame on you! Normally bakery products are excellent. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. (******* ****** **************. It's unbelievably immoral and despicable! So they keep putting out thinking it's fixed. No everyone lives their life online. Giant Eagle expands discounts to food nearing its 'best-by' date At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. ) Our partners at the Trib said the move has Outrageous. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. I flipped. And having them in the store? Desired outcome: I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. Feedback has its perks! | Giant Eagle It always smells bad. Job Work/Life Balance Unknown, 2 Complaint(s) According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. The cake had an image I had selected from your website. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. DOUG?greatfront of house mgr. Mandates are NOT law! The business became a success, and by 1928 there were 125 stores established. Here are 8 tips for writing great reviews. Giant eagle unwilling to offer anything related to customer care. A store associate called me at 7:40am to ask for substitutions and also for any additional items. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews So i activated an offer for spend $150 get $10 bonus. This is a very serious issue. I was told i needed to spend $30 in 1 trip. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I have been going back and forth with customer service about a $10 bonus perk i never got. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. File a complaint. They bring them out and put them in your truck for you. WHY would you allow such a sick person to work and spread germs to your customers???? last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. I think that's obvious, Dec 7 2022 I STOPPED SHOPPING HERE During the pandemic because prices are so high! I went to Giant Eagle in Washington Pa for vaccines. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. 2023 Trustpilot, Inc. All rights reserved. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi Shed light on the availability of medication needs brought to someones attention. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. (Either January 3rd or 10th). Desired outcome: I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. For example, pharmacy business hours are 8a-8p. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Because more often than not, they have what is needed and at a fair price! cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I then went to the customer service desk and asked for a manager. X . I am a conservative person & I really like Giant Eagle!