I thought it was strange the buyer asked no questions. But I lost a lot of time. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. I guess I got lucky with my first 20 purchases. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Mercari has no problem letting people sell replicas? : r/Mercari - reddit Avoid sellers whose listings lack enough details about their items. Do not be bullied. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. New tracking did not show up, so emailed again. Mercari is total crap. Just got burned by the Mercari system. It was damaged when the seller listed it. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. Im never gonna sell anything to people with PO BOX address again. Have a look at the items in your home you are not using. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. That computer could very easily be wrong but that doesnt matter. I purchased 2 working computers, got one, it was dead. Check out seller item for sale Mercari a complete scam for buyers. Ariz. Sheriff: 'You Have to Stop Saying The Border is Secure,' It 'Is I agree. . Until I proved I had stopped the dispute my account was frozen. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. 18 Best Places To Sell Designer Shoes (Online and Near You) It has an easy-to-use interface and readily customizable tools. Now of course I cant even leave feedback about this seller. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. This is the WORST customer service I have ever seen. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-netboard-1','ezslot_22',144,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-1-0'); And obviously, not doing so will certainly result in scams and other issues. How could they have known it was/is a "knock off"???? Im downsizing and thinking of online selling but didnt know much about it or this site. Im moving to Amazon & Shopify. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. Only buy from seller have all 5 stars review at least a few review Describe the items you are selling in detail. If Mercari determines that a listing is Bob Taylor (Keep on Punching). Having said that, we are unable to release funds until we can confirm delivery to the buyer Replica items are what are called "knockoffs". Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. the ones that favor the sellers are kinda don't have much buyer. Counterfeit items, misrepresented items. Never have they released money to a seller the day you bought it!! They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. These are items that copy the styling but do not purport to be originals. If an item is damaged, disclose this very early on. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. I paid $26 (w/shipping) for a puzzle of a Mustang car. So far, I have been happy with my purchases. Find a 9-step-by-step simple guide on how to sell on Mercari below. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. If they disagree with your return request they immediately close the transaction and you own it. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. One of the marketplaces that you may be looking at is Mercari. on A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. I purchased a pair of boots on the Mercari site that were list mens size 9. They have some great deals on designer jeans & clothing. Save yourself some real money and buy on eBay. You cant write a review until you confirmed receipt. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. Use my situation as a lesson. Any outfit that locks you in this tightly cant be trusted in my opinion! In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. That's what it is. I have unsubscribed three times( documented). When I got them I immediately noticed they were not mens boots but womens boots. Congratulations! Mercari also provides $200 in shipping insurance as well. 3 days is your opportunity to say something. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. your own option. Its not a good place to be a seller. The box was a Mustang puzzle box, but the puzzle inside was a kitten. Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. I have no idea if it's fake or not - I got mine from a thrift store. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. Although not recommended, a lot of sellers leave the product description blank. I was swindled and scammed. This will be my first-time. How It Works - Mercari: Your Marketplace | Mercari My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. I have almost 1000 sales and a 5 star rating. ConfidentCandidate96 6 mo. What happened to the package once it left drivers hands is anybodys guess. I made a purchase the person only shipped part of the order, then they delayed by saying they were going to check with UPS. How did I know they were womens and not mens? She sent me damaged goods and Mercari protected her. It's honestly a dying company. Examples of items that fall under certain categories may also be available when listing the item. The people you talk to on the phone are just the customer service people. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. 8+ Secret Tip How To Sell On Mercari Fastest - janbox.com Now they suddenly want to be law abiding Im calling a spade a spade. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. Something is not right here! Where to Sell the Clothes You KonMari'd From Your Home - Real Simple Mercari itself is definitely a trustworthy e-commerce marketplace. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Ill definitely stay away from this site due to everyones feedback. Read the 8 tips below on how to sell on Mercari fast. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety Be creative but dont give false promises. After that, sellers can rate the buyers. 6 surprising things you can sell on Mercari . I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. Seller wrote me an apology saying she missed the order! Another reason why Mercari might suspend or restrict your account is that they protect buyers from suspicious sellers. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. I ordered an item and they said they notified the seller and Im out my money because they never sent it. Although you save a few dollars by shipping on your own, it takes more time. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. But they give you 3 days to rate them. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! Seasonal Decor. To keep the marketplace safe all sellers need to verify their identity. Also, what do you consider a proper reason? He even went so far as having the post office send me a tracking number which turned out to be invalid. I can not do an offer nor accept one now. The correct course of action would be to destroy the bag and throw it in the trash. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. They refuse to cooperate and insist that the credits are there, but they arent. No way! Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. However, it is still a great bag. Heavy, bulky items. Should it ne bad Enoch to warrant a refund. With that information, you can easily price your item. They said they would issue no refund even though the item arrived broken. Eager to learn what other sellers are saying about Mercari? Period. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. tracking number incorrect, ordered a few weeks ago, still hasnt come. Is Mercari Legit And How to Stay Safe From Scammers? - BrooksConkle.com What happens if you sell replicas? Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. How does one contact Mercari for non receipt of the package I ordered. I know there are many others out there with the same mentality. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. They wanted photos from every possible angle within 24 hrs! As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. It was the weekend and I could not do it. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! DO NOT EVER buy using this platform. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. The S&P index shows Mercari in a steep downward decline. So yes they do take the money before you rate the seller. Moreover, you can also sell your unused items here. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! Thanks Sammi for sharing your experience! New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. Do people sell fake designer clothes on Mercari? - Quora All rights reserved. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. There is basically no way to contact the compliance team and talk to them directly. requires a download . action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. i know some of their support are annoying as hell but you might get a better customer support. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details The buyer decided to return it for no reason, and Mercari approved it. Do not use this app if you are a serious seller. OneShop also functions as your virtual assistant that works 24/7 to improve your reach by automating shares, follows, and more! games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. THAT is outrageous to buy something and NOT have the customer service to make it right. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. Similar to account setup, listing on Mercari is shockingly fast. Never used Mecari but had two fraudulent items charged to my card. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. My direct deposits are on hold until 8/10/2018. I initiated a return. Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. What happened I cant say. Penalties for doing such are not worth it. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. Mercari steals your shipping insurance money. Do not use them. Fortunately, creating an account on Mercari takes minutes not hours. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. Yes, you can trust Mercari but not the sellers/buyers on their platform. They kept asking for it so I wanted the page to stop coming up. I was scammed all the way around and am now out $500. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. I have several items I need to sell. now returning it for no proper reason and they approved her request. What does that mean literally came from a replica site? None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. There is a 10% selling fee for each item on Mercari. To keep the marketplace safe all sellers need to verify their identity. Sell it at a yard sale or better it , destroy it so no one else gets suckered. They want to absolve themselves of liability and are just harvesting more info. Use of them does not imply any affiliation with or endorsement by them. If youre wondering how to sell on Mercari, you have come to the right place. Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. My experience with Mercari as a seller, NO GOOD! No problem I could probably repurchase if I wanted to (havent yet). Hashtags are optional, and give you more opportunities to appear for searches. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. Just a heads-up. Home - The eBay Community I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. I've actually been contacting them everyday for the last week. I do love eBay money back quarantine , but I never sale on eBay only as a buyer You could attempt to send a stern letter from a lawyer to this scam buyer. Be sure to explain in detail what the issue is and provide images and if applicable. Note: For brand-name products, serial numbers or receipts must be Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! I purchased an item that was damaged beyond repair. And they said yes it would fit yours. Final decision. If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Most sites to sell things have account setups that take hours to complete. Its pretty sad you guys do not police it better. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. In comparison to every other online selling site, Mercaris pictures are just awful. Do you know if Mercari authenticate is legitimate? I was scammed by a seller on Mercari. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. WHICH IN TURN CLOSED THE CASE. You can check the Mercari return policy guide if you have any questions regarding that. Please know, how much I really enjoyed your class! but yeah the same issue can happen in any platform and most tends to favor the buyer because that's where they get their money from. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. I had the same exact issue. So basically they're useless, powerless, to do anything about most situations. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. That, my friends, is AWESOME customer service! They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). They get to keep items, Get them for free and MEcari does nothing to protect the seller. It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. Therefore, you can take two approaches to sell your products on Mercari. Here are 6 surprising things that people commonly have in their homes that you can totally sell on Mercari. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Bye the way, Thank you for sharing your experience.