TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. With up to 6,694 sq. I have had two on NCL (Spirit), they can be fantastic. Hey! Meaning if you never use them or call them they aren't being productive. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. You will also have the services of the ships. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Look for the connecting stateroom icon. DECK 16. Handy when away from your cabin to call cabin mates or order services. Therefore, most passengers generally tip with cash. Started June 21, 2021, By Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. With up to 875 sq. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. That was also fabulous to be able to graze while all 4 of us got ready for the day. This will greatly affect the level of tips that you are expected to reward their service with. There is some crossover, of course, but that's the general delineation. This may be something that is a difference between European standards and American. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Dine together as your butler serves a meal from our special Suite menu. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Fancy enjoying breakfast while taking in a sunrise over the ocean? They also supervise the room steward and makes sure things are done properly. Minisuite is a balcony room with a slightly bigger bathroom. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. There is also a private sauna reserved for guests of The Haven. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Luxury bath products in stateroom bathrooms. Is your point person for information on ship happenings day-to-day. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Retired Asst. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. ft.*. Just be reasonable in your requests and expectations. He/she isn't just "yours". You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. I didn't ask for any other meals in our room on that, or any other cruises. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. 24-hour trained and certified suite butler. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Use them, and reward as appropriate. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Serve afternoon canapes and/or afternoon tea in your cabin/suite. Celebrating a birthday, anniversary or honeymoon? Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. Some lines, like Silversea, have a butler for every suite. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. one night we stayed in to watch one and ordered pizza. Powered by Invision Community, Also I was told my last cruise they give you those cordless. We enjoy eating in the restaurants more than we would the room. //]]>. (Enrollment required for select benefits.). Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. All Rights Reserved. Invitations to exclusive cocktail parties offered only to guests of The Haven. Your butler will also remember your preferences and attend to your every need. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience.
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