microsoft teams blurry video

Our company has been phasing back-to-the-office this month. I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry this quality is not acceptable. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Here is a video I put together showing this issue. I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. Personalize your meeting experience by uploading your own images, such as your company logo, favorite sports team, or dream vacation destination. @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. 02:40 AM. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. Mar 10 2022 You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. 07:13 PM. The question reads like it could have come from us. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Thank you! I am using a Logitech c922. - edited Background effects are currently available for PC and Mac client applications. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. DAZachHoiberg Hi Trond - you might be right, because I don't get real complaints for other participants. May need to switch to YouTube. I encourage you to find the one that applies to your situation (or add a new one) so others can also vote for these improvements:https://microsoftteams.uservoice.com/, Sep 30 2020 @jsquaredzIt's now almost october 2020. All that being said, i do love teams. When people are sharing their screens with me, it appears blurry on my new laptop. Find out more about the Microsoft MVP Award Program. Here is a video I put together showing this issue. So there's nothing more to do than just wait until MS fixes the issue? Learn how Select background effects Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. @Trond_WibeI also have poor video quality video with my 4k camera. Jan 22 2021 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. But have I missed something? Might be some blocked ports MS Teams I using? [SOLVED]: MS Teams Video quality is terrible, Re: [SOLVED]: MS Teams Video quality is terrible. I don't want to believe it could it be that the Lync developers could provided a better application. I've read a lot about this issue. Background blur is a technique used in virtual meetings to help keep the focus on you. Same issue with quality on PC and Mac still, but no problems with Zoom or Google Meets. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. seanpenrose Youll see zoom is using more bandwidth and streaming HD video. Give the companies the option to have a MS Teams appliance local on their gigabit network. After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. We do have a couple of Microsoft Gold Partners I can reach out to. 05:51 AM. The video quality is crystal clear no matter what (dependent on connection speed which is understandable). All of our company issued user devices exceed the hardware requirements, However, you can turn it off at any time. Zoom, FB, and other video apps it is pretty sharp. Is your video quality in MS Teams still poor? I've personally not had video quality problems, but there are currently many reporting video quality issues. 06:29 PM. 3. Even the other end see a mindcraft view. We're very happy with the Office365 etc environment in general and I understand the service needs to scale well to the lowest common denominator, but it seems harmless to expand the upper range if everyone in the call can handle it. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. - edited To find out your version,see Which Windows operating system am I running? I actually made this video after a day of terrible quality meeting video chats. Re: Poor video quality with ample bandwidth. - edited on Are you uploading pre-recorded content? Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. Are there certain settings tools that make higher quality videos more likely? 05:00 PM. Select Blur to blur your background. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. 02:37 AM Stevee100 Quickly present a more professional setting. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Archived post. A Microsoft customizable chat-based workspace. In case you find the need to blur your video background during a call, you can do it in a couple of clicks. I called with microsoft. 1. The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. NO! by I've seen those articles, but don't think they help me any. Which I can't understand, because that is what it is made for!? 5 GB of cloud storage per user. - edited Turn the setting for fixing blurry apps on or off manually. I am on Teams ever day without any problems. The preview stays very bad quality, but when a call is made, the other end has "better" video. Thanks All. Try it with Zoom and you will see how much better it looks. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). on @ChristianBergstrom I have been urging my dept to switch to teams. Is there some other test/log I should be running/looking at? by We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. This Windows 10 feature enables you to manage when notifications appear. Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. November 29, 2021, by unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. 04:18 AM Teams uses AI and your devices camera to isolate your silhouette from the background around you and apply all the necessary details to transform your background into a new setting. Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. When setting up your video and audio before joining a Teams meeting, select background effects. Video calling makes connecting virtually almost as much fun as being there. Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. I've run the Skype for Business Network Assessment tool mentioned in one of your links, and all tests complete successfully - all ports open. Of course I tested a bigger video with high resolution, but there was the same problem. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. May 01 2020 Holly Lehman It seems to cap out at 1080P with very strong compression at a low framerate. When I pin one of the blurry colleagues his image becomes sharp. 2. How does the background effects feature work. This Windows 10 feature enables you to manage when notifications appear. Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. In Display Settings, verify Scaling is at 100%. Shared screen is blurry on either screen though. ZOOM with 720p using the same cam on the same device. No settings unfortunately. For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. May 01 2020 Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. During the screen sharing, do other participants are present? it is now November 2021 .. still same issue .. how is that! The higher the resolution, the better your images will appear. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. @jsquaredz- The issue seems far more severe with high quality cameras. 04:57 PM User call history is much better than the dashboard. I know for some this is not the issue, but be sure your webcam is working right. - edited Select action center , and then select Focus assist. Here is my 10 second video, and it's bitrate is pretty high. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. This will open a 'Background settings' panel to the right. Lookup one of he users in Teams who had an issue and look at their call history. June 20, 2017. You have to give it awhile to decode if so, it starts out very low quality and after awhile will process the higher bitrates. Also, the meeting recording also shows my stream in full quality. Let me explain. I've had a good experience with uploaded content on Stream, so it should be able to render at or near same quality. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. So the issue seems to be only happening at initial meeting setup and only in the Teams desktop app (not the browser as already reported by @RonaldDJ). Sharing best practices for building any app with .NET.