apple tv volume control not working

The remote still works fine in every other regard for playback, navigation, menu control etc just not the volume control. At the same time, press and hold the TV button and the Volume Downbutton for about five seconds. You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. All postings and use of the content on this site are subject to the. last night my Apple TV did an automatic update to tvOS 14.7 . Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). Still, you can reset and pair it with your Apple Television, If your Siri Remote has come unresponsive or glitchy. Switch HDMI inputs. Only if that other equipment uses non-standard IR commands for volume control, then would you need to use Learn New Device. We need to point IR to Soundbar to work. I have sound and can use my normal tv remote to turn the volume up and done . Release the buttons and wait ten seconds. Suddenly my Apple TV Siri remote doesnt work. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menu and Volume Up buttons for five seconds etc). Good explanation of the problem. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). So there you have it: all you need to know about repairing your own Apple TV remote. If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. This site contains user submitted content, comments and opinions and is for informational purposes Show more Less. When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). Its not an intermittent issue, it just stopped working after a Apple TV software update. Ive also done a full AppleTV reset to factory settings when that failed too. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. Choosing any of the IR options results in losing volume control functionality via iOS Apple TV remote, reset to factory Soundbar, Apple TV and LG TV. When there are no results, you can also . If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. This site contains user submitted content, comments and opinions and is for informational purposes Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Ive tried everything instructed on Apple support pages, and whats also mentioned in this older thread - but no luck in any way To start the conversation again, simply Reset the ATV, Soundbar and TV already but no luck. any proposed solutions on the community forums. The Volume Controls don't work for the soundbar if I use the Apple TV remote. 1-800-MY-APPLE, or, Set up the Apple TV Remote on your iPhone or iPad, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and rkaufmann87, User profile for user: I have gone to the remote settings. If it isnt, change it to that and try it out. Connect your Apple TV and iDevice to the same Wi-Fi network. We will introduce you to various essential apps and tools to protect your data, identity, and devices. The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! Everything worked fine until a night or two ago. Is there anything i can do?? Other options? I can't recall ever seeing a posting here about intermittent volume control issues that didn't involve Samsung "Anynet+" (aka Samsung's brand name for CEC). I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. In the 'Audio Mode' option, change the setting from Auto to '16 bit'. Try relocating possible sources away from Apple TV to see if that helps. However, a user on Reddit managed to figure out a potential workaround. Any ideas? Azanella, User profile for user: If Your Apple TV remote Volume Control is Still not Functioning Correctly, use the following steps to solve the audio issue. provided; every potential issue may involve several factors not detailed in the conversations There are some steps that you can try to fix the problem. 4,346. Step 2: Check the batteries. the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. Im no longer able to control volume and mute on my Pioneer receiver. any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? I can not control volume of my apple tv with my iOS device that is my iPhone XS. control volume via receiver via IR or control volume TV via IR. tvOS 14.7 has been out for 44 days, and the automatic updates have some spread, but generally not 6 weeks (unless the unit was turned off for all of the past 5.5 weeks). I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. The remote needs a reset. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. Good luck, and happy watching! I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. Sometimes I can't find the native remote and prefer to use the iPhone Apple TV remote app. Release the buttons. Since many various names know HDMI-CEC, check for a setting that ends in Link or Sync, some instances being as follows: Unfortunately, the Find My app does not enable you to locate an Apple TV remote control. Or it is something those two companies have to figure out together. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i havent been able to control my televisions volume ever since. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. call User profile for user: I cant even use my phone to turn the volume up anymore . Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Apple TV 4K, Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. Can this be fixed? Apple disclaims any and all liability for the acts, Ensure HDMI-CEC is enabled in your TV or receivers menu, using the remote control included with your device. Apple disclaims any and all liability for the acts, Everything is working fine but volume down is not. Select Learn New Device if it isnt already selected. The volume +- control on my Apple TV remote is not working recently. I tried pressing the volume and mute buttons and nothing worked. Same with - and mute. If it turns out that the problem is with the Apple TV remote, you might be able to get a replacement. Turn on HDMI ARC or eARC. If I turn off CEC on the tv it works but then I cant power on/off the tv with the Apple TV remote, Volume control on 4K Apple TV not working, User profile for user: Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. Apple may provide or recommend responses as a possible solution based on the information call In other cases, the volume button doesnt work at all. Source. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and Select Learn New Device. If the issue occurs during this sound test, visit our Support Center to request service. Apr 28, 2021 4:06 AM in response to shiny334, Apr 28, 2021 4:14 PM in response to Urquhart1244, I tried that and it wont control the volume still. Release the buttons after two to three seconds of holding the position. It doesn't work or follow the 'volume up or down' command. Increase Low Call Volume; Apple TV Remote has separate volume button control for the TV's volume. This Apple TV Remote Locator Case is worth a look. Ive updated firmware on my Apple TV, sound bar, and television. greatvovan, User profile for user: some TVs with bluetooth remotes). Apple TV 4K, There are also some other ways to fix this problem, such as resetting the volume of your Apple TV. 1-800-MY-APPLE, or, Sales and Refunds. Well, almost perfectly. If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sep 2, 2021 4:14 AM in response to Urquhart1244. Since this I have not been able to use my volume controls . Go through the setup if it isnt finished yet. Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. I dont think any TV will support that. Use another remote. But, with a few tools, you can secureand even simplify!your online life. Anyone still got support on their ATV and can give Apple a support call about this issue? I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? Heres the Real Fix! If the Volume button is dimmed, use the volume button on the remote that came with your television. If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. Apple TV 4K remote unable to control display volume. Checking for updates is typically only needed when the issue started with the previous software update. Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. I noticed I had to manually install tvOS 15.5 today because it still hasnt auto-installed it. Using Settings, on Apple TV 4K, or 4 th generation: Go to the Settings > System > Restart. Here's how to fix Apple TV Remote volume control: Now, you should be able to use your Apple TV Remote to control volume again! Use the Siri Remote to turn your TV on or off. If your remote is paired, you should see it listed under "Paired Devices.". Apple may provide or recommend responses as a possible solution based on the information Make sure that the remote is about three inches from the Apple TV. Release the buttons. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. The problem is persistent and doesnt go away after a restart unfortunately. Set up your single or stereo pair of HomePod or HomePod mini speakers as the default speaker (s) for Apple TV . Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. Mango Life Media, LLC To start the conversation again, simply Refunds. Keep your Apple TV connected to power till the process is complete. only. Apple may provide or recommend responses as a possible solution based on the information Urquhart1244. omissions and conduct of any third parties in connection with or related to your use of the site. Apple TV Volume control not working properly VIA eARC. tvOS 15, Apr 3, 2022 11:05 PM in response to @Anthony, It sounds like youre taking the right steps for HDMI CEC control. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. I am now able to control the volume and mute with the Apple TV remote. If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. Call Failed on Your iPhone? Copyright 2023 Apple Inc. All rights reserved. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The Apple TV Remote will be unpaired, and a message will appear on the screen. We understand your Apple TV volume control is not working. -We would recommend disconnecting the receiver from your TV and unplugging its power, then reconnecting and setting up as new to see if that resolves. only. However, if I select Volume Control", I can only pick between Auto . #1. provided; every potential issue may involve several factors not detailed in the conversations Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. When I press the volume or mute buttons I can see the LED on the Apple tv blinks This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. After this it said I could control volume. NOTE: Performing a Factory Reset may also help resolve the issue. Place your Apple TV three inches away from your remote. Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? Posted on Feb 6, 2022 6:02 AM View in context. To start the conversation again, simply Before buying another remote, try the following hacks to see if it works. omissions and conduct of any third parties in connection with or related to your use of the site. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) only. Thank you for allowing us to support you. If you still need help,contact Apple Support. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. I use the same workaround but is not the same. 1-800-MY-APPLE, or, If your Siri Remote or Apple TV Remote isn't working, Sales and Which is what you saw when you used your old remote that has no update and it worked great. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. Use Apple TV remote. My Apple TV remote volume controls wont work on my tv anymore. Neither works. Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . Source. Identify your Apple TV model - Apple Support. unplugged all hdmis and power to all devices. If the cable is broken, it can cause the problem. Me setup is Apple TV > marantz AVR > Vizio tv. I have even changed hdmi cords and ports . It did work perfectly until tvOS 15.3 or .4 came out. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. After this it said I could control volume. Ive also done a full AppleTV reset to factory settings when that failed too. Any suggestions on how the heck we can get Apples attention on fixing this? @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. Vancouver22, call Restart your Apple TV Remote. Unable to control TV volume with Apple TV remote. The Volume button on your Apple TV Remote in Control Center works only when your Apple TV is set up with a HomePod, soundbar, or other AirPlay 2-compatible speaker. O controle remoto Apple TV 4K oferece acesso a todos os aplicativos e recursos, como chamar a Siri para abrir aplicativos e controlar a reproduo de contedo em aplicativos de streaming.